Interviewed on 11 Aug 06
Gerry Bakker, President
101SiteHosting is a professional online hosting company that is dedicated to providing quality internet solutions at economical rates. We own and manage our own shared and dedicated servers that are connected to dual high speed fiber optic backbones in our secure data center. Redundant backbone connections to competing bandwidth providers ensures that we are able to provide reliable hosting for your website through BGP4 Routers and VLAN Distribution switches that automatically provide the fastest route to your clients.
We host a large number of websites and are able to leverage the investments made by others in the dot.com bust who spent fortunes on datacenters that were overbuilt and never used as predicted. This allows us to purchase high speed servers at a minimal cost and excess bandwidth at incredibly low prices thanks to a glut of excess bandwidth capacity in the market. We know you know this opportunity exists and decided to pass on the savings to you. We can also compete at this level due to a high level of management automation on our end that reduces our costs to the point where we can deliver real value and performance without sacrificing quality. We have live online help for 16 hours a day and online helpdesk and knowledgebase resources 24 hours a day. We also have live technical staff on hand at the data center 24 hours a day that manage all of the physical aspects of web hosting such as maintenance of computer components and network routers and firewalls. All of these factors affect the pricing in a positive way for you.
101SiteHosting has assembled a team of highly motivated and seasoned professionals focused on innovation, quality, and customer recognition. We are so sure of our ability to provide you with the quality service you deserve that we offer our guarantee as an authentication of the commitment to our clients. Because of our commitment you can be rest assured your experience at 101SiteHosting will be hassle-free so you can concentrate on creating your own successful web presence.
What unique selling points do you offer?
That's always an interesting one to answer because I am sure our answer will sound the same as everyone else's. We are small with decades of experience. We like it that way. We have no debt. We have no shareholders beating us up about dividends. We don't drive expensive sports cars paid with investor's money. We don't have wild office parties. We don't have ballooning egos that need stroking. We just focus on being the best host there is and that we accomplish in a very big way when you see all of the glowing testimonials continually coming in from our thousands of clients. We've been here forever and will likely be here long after a lot of the ones making big noise have imploded and left millions stranded.
Describe the services you offer?
Web Hosting is essentially a virtual real estate business where people can rent cyber-space depending on their needs. There are 1,000's of great tenants and a few bad apples. Our task is to manage the space and resources so that the few bad ones are weeded out and don't affect all of those great tenants. Our tenants love our daily involvement in policing the hallways of our virtual space and together as a community housed in our servers we provide a safe, reasonable and stable environment for hosting their website where they can use their rented space in peace wihout fear of extortion or intimidation.
Describe your target market?
We target smaller web users who may be novices, small businesses, hobbiests, families, clubs and special interest groups who recognize the value we offer is worth far more than the crazy deals out there for unbelievable amounts of disk space and bandwidth. I expect our clients are more realistic than many of the others who expect everything for nothing.
How is your company planning for the future?
We'll still be right here doing what we love and serving our community of happy clients.
What benefits can you offer your customers?
We are always available for support and try to always keep our servers patched with the latest updates and reasonable and stable addons. We understand their business and their needs to support their clients. We make it easy to do because we take care of all the techie stuff leaving them to their work confident that we will be doing our part of the partnership of serving their clients.
How do you support your customers?
We provide 1-800 telephone, Live Online Chat, Trouble Ticket, Knowledgebase and FAQ support that addresses all known issues. We are prompt and usually resolve an issue within minutes. We have previous experience as web developers, computer techs and retailers so we are quite aware of the need for answers NOW!!!!! This is not a hobby - this is our entire focus to serve, to solve and to provide a solution for every need. That's why a lot of our clients are telling us that we seem to make the impossible possible.
