Interviewed on 22 Sep 08
Mike Fillator,
At dotCanada, Customer Service is a priority - not an afterthought. Our customers require our platform to be as solid as the telcos and our team to be as flexible as the small and medium size businesses they represent. DotCanada is offering the best web-based control panel (cPanel). We've extended the cPanel Linux solution with our Hybrid Linux/Windows OS allowing for .Net, ASP, JSP, MS Access databases and other Windows features. Our hosting plans include over 50 One-Click Script Installations such as Wordpress blog, osCommerce shopping cart, Gallery photo album and phpBB Forum. After your site is built dotCanada provides you with $100 in Microsoft and Yahoo advertising credits. We back it up with our unbeatable no questions asked 30 day money back guarantee. Compare our services and prices with the likes of Bell and Telus, and you can see that dotCanada is a great return on investment. On top of all that, dotCanada has just launched a FANTASTIC affiliate program with which we are paying out more per signup than ever before!
What unique selling points do you offer?
1. Hybrid environment supporting Windows and Linux on the same platform
2. Redundant and segregated services that don’t fail, and don’t share resources.
3. A money back guarantee that means something.
4. A 50% bonus discount reseller package that is second to none.
Describe the services you offer?
Web hosting for us is the service simplifying the complex relationship between geeks and internet content. DotCanada wants to make it so that anyone can have a website. Update it, personalize it, and not have to expend a huge amount of resources maintaining it.
Describe your target market?
Well here is the thing; if you are part of an organization, and don’t have a website, you’re missing out. If you have a thought, or idea, or story, or history, or anything worth telling, and it’s not on a website, you’re missing out. Our target markets are the individuals, and organizations who are just now realizing how simple, and inexpensive it is to tap into this internet resource, and make it work for you.
How is your company planning for the future?
That’s always a tough question since the internet is such a complex variable. DotCanada will continue to build on our core technologies to ensure that we are always offering our clients leading edge solutions.
What benefits can you offer your customers?
DotCanada offers an extremely stable platform that would benefit web developers. We also offer a reseller program that offers packages at 50% off. If a web developer was looking to offset their own hosting costs, they could leverage this discount by bundling the hosting service with the web design package.
How do you support your customers?
Staff is the key that holds it all together. dotCanada’s staff is the face that greets our clients, and if we do it right, our clients will stay. If we do it wrong, our clients will leave and tell everyone they know. I like to think that we are doing it right.
