Interviewed on 16 Sep 08
Brian French ,
Founded in 2000, AptHost.com started its enterprise on the web in early 2003. Since then, AptHost.com has become a leading provider of Linux-based web hosting services designed to attract all kinds of clients from start ups to large corporations.
We have become well know for our quality of service with support technicians available 24/7 and the robustness of our plans including FFMPEG available on all plans and free installation of scripts to help new customers get up and running fast.
Our full line of hosting plans includes Shared, , Semi-Dedicated and Reseller Hosting along with VPS (virtual private servers) and Managed Dedicated Servers.
Anyone comparing our plans to another host will see that our pricing is excellent and our reputation for quality and service is outstanding. Many of our customers came to us because someone either referred us or they read some of the many great reviews of our service on industry leading forums.
What unique selling points do you offer?
Aside from the fact that we are the first offer FFMPEG hosting, we constantly strive to improve our service by re-investing our profits right back into the company, where as many other hosts out there seem to stay stagnant on the level of service they provide.
Describe the services you offer?
Web Hosting from us is providing top level servers backed with leading edge software and professional and responsive support around the clock for everyone anywhere as a base for people to build and grow their online venture.
Describe your target market?
Currently the largest part of our client base comes from the social network site community. A sector of the market that is newly emerging as one of the fastest market segments on the Internet.
How is your company planning for the future?
In another 5 years from now we will likely have opened up our US corporate office somewhere in Texas, and have representatives in other major Internet centers around the world. AptHost will be at that time a multi million dollar corporation providing top tier service and support.
What benefits can you offer your customers?
Aside from the obvious fact that we are the leading FFMPEG hosting provider, we are always willing to work with our customers to meet their ever changing needs which may include the installation of additional modules or tweaking of the server to meet any web developers needs.
How do you support your customers?
Our support is provided through multiple ways. Our clients have access to our robust knowledgebase where they can search for answers quickly and without assistance. There are also Flash Tutorials available on cPanel, WHM, DNS changes and Domain Transfers. For those more complicated questions, clients can quickly start a chat with a live support technician any time of the day. And for those that need to speak directly over the phone, customers always have to ability to call our toll free line during business hours.
