Interviewed on 3 May 06
Darren Hauch, Sales Manager
Since 1997, Alentus Corporation (www.alentus.com) has been providing Windows website and SQL hosting services to thousands of small- to medium-sized companies and customized services for larger organizations. Alentus is relied on by some of the world's largest companies to ensure 100% uptime access to their web applications, keep their email flowing, and protect their digital assets and confidentiality.
Unlike many "virtual hosting" companies, Alentus completely owns its secure and highly modernized data center facilities. Alentus manages a fully redundant BGP-enabled Cisco-powered network, partner with Dell Corporation for high performance, reliable servers, and maintain 24/7 support services. With sites hosted for companies such as MTV, LG Electronics, and Disney, our rating by webhostmagazine.com as the World's No.1 Windows Web Hosting Company* is a testament to our unmatched level of technical support, commitment to customer satisfaction, and support for the latest Windows IIS and ASP.NET hosting technologies.
What unique selling points do you offer?
Simply put, we do what we say we are going to do and deliver on our promises and commitments. We go to great lengths to ensure customers are well taken care of right from their first call to our switchboard, through to the person that will take care of them whether it is a sales, billing, or technical support question.
Describe the services you offer?
Web hosting is a service that enables people and businesses to communicate their message to the world. Web hosting enables people on small budgets inability to potentially compete with large organizations. Web hosting can enable people to realize financial freedom on a limited budget, and enable large organizations to communicate and conduct business much more quickly, more efficiently, and at a lower cost than ever would be possible without web hosting.
Describe your target market?
Our target market primarily includes small to medium sized companies that require value priced, reliable hosting and email services supporting the latest Microsoft ASP.NET, PHP, and FrontPage Extensions features. Small business is the largest customer base in the market and helping them get their business going on the Internet is our first goal.
How is your company planning for the future?
The largest hosting provider in Canada.
What benefits can you offer your customers?
We support more ASP and ASP.NET COM Components and assemblies than any other Windows hosting company. With support for over 70 components, we also have the technical expertise to help those developers troubleshoot their code and get their job done quickly and efficiently.
How do you support your customers?
We provide free technical support to all customers via toll-free phone, live chat, email, and online Help Desk console. In addition we have an extensive support site with database connection string generators, coding assistance, and a large FAQ site offering help for non-technical and advanced developers alike.
