Interviewed on 22 Sep 08
Wei Lu, President
LayerOnline is an industry leader in providing quality web hosting services. Our network is fully redundant and our fibre network providers include InterNAP, Level 3 and Global Crossing. We always use latest hardware such as Intel Quad Core and Athlon Phenom processors, with 8GB of RAM, and large redundant disk arrays.
LayerOnline's servers are designed to handle large amount of today's most demanding LAMP and web 2.0 applications. We deploy latest web hosting technologies such as Ruby on Rails, FFmpeg, Zend, and SVN. We also take security seriously. All software on servers are of latest versions and are updated daily. LayerOnline servers are all protected by state-of-the-art firewalls.
LayerOnline believes in giving customers the best value and the freedom to grow. Unlike other webhost companies, we do not suspend or terminate customer accounts when they become successful. Instead we encourage their grow and offer many options to ensure customers have the resources they need. It's part of our commitment to provide the best possible customer service and support.
What unique selling points do you offer?
We use latest technologies in web hosting industry, such as Ruby on Rails, FFmpeg, Zend and SVN, which enable our clients to build the most sophisticated Web 2.0 websites. We actively maintain our server software to ensure reliable operation. Our flexible hosting plans allow clients to get the resource as they need to grow their business. We always work with our clients to understand their unique needs and be able to provide custom solutions for them.
Describe the services you offer?
Web hosting shouldn’t be complicated, and you shouldn’t be worry about unexpected overage charge or sudden website suspension. At LayerOnline we provide unmetered bandwidth plans, and we always work with clients to understand their needs and to provide custom solutions which can fulfill their demands.
Describe your target market?
LayerOnline services target all users, including those with high demands, such as adult and streaming hosting.
How is your company planning for the future?
LayerOnline plans to offer VPS and dedicated servers with the same quality service and competitive plans in the near future. We are always committed to provide clients with best possible web hosting experience and beyond.
What benefits can you offer your customers?
We offer the latest in web hosting technologies for web developers to use, such as Ruby on Rails, FFmpeg, Zend and SVN. We also offer unmetered bandwidth for you to host unlimited domains, which can save you hundreds of dollars in bandwidth overage charge.
How do you support your customers?
We provide 24/7 online support. Your tickets are usually answered within 10 minutes.